Your Cart

Refund Policy


Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items
 Only regular priced items may be refunded, unfortunately, discounted items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to:
Borowski Asia Pacific Ltd.
Unit B,17/F., Success Comm. Bldg.
245-251 Hennessy Rd., Wanchai,
Hong Kong

If there are any gifts given together with the purchased goods, when the goods are returned or exchanged, the gifts must be returned to us at the same time.
To return your product, you should mail your product to:
Borowski Asia Pacific Ltd.
Unit B,17/F., Success Comm. Bldg.
245-251 Hennessy Rd., Wanchai,
Hong Kong

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over HK$1.000, you should consider using a trackable shipping service, and purchasing shipping insurance. We don’t guarantee that we will receive your returned item.